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1. Agreement to Terms
By accessing or using any service provided by ClearVoice Connect (“we”, “our”, “us”), you agree to these Terms of Service (“Terms”). If you do not agree, you must not use our services.
2. Services Provided
ClearVoice Connect offers cloud-based voice automation tools powered by the Vonage Voice API. Our platform is designed solely for transactional and consent-based communications such as appointment reminders, service confirmations, and customer notifications.
3. Acceptable Use
- Users must comply with applicable laws, including the U.S. Telephone Consumer Protection Act (TCPA) and FCC regulations.
- No marketing, promotional, or unsolicited calls are permitted through our platform.
- All call recipients must have provided prior express consent to be contacted.
- Users are prohibited from using our platform for fraud, spam, or abusive behavior.
4. Account Responsibility
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately if you suspect unauthorized use or a security breach at contact@clearvoiceconnect.com.
5. Data Processing and Privacy
We process limited data as a service provider under our customers’ instructions, in compliance with our Privacy Policy. Our customers remain responsible for obtaining and managing user consent.
6. Service Availability
We aim for continuous availability but do not guarantee uninterrupted access. Planned maintenance, provider outages, or force majeure events may affect service temporarily.
7. Intellectual Property
All materials, trademarks, and content on this website (excluding customer data) are the property of ClearVoice Connect or its licensors. You may not copy, modify, distribute, or reuse them without written consent.
8. Limitation of Liability
To the maximum extent permitted by law, ClearVoice Connect is not liable for indirect, incidental, or consequential damages arising from the use or inability to use the services, even if advised of possible damages.
9. Termination
We reserve the right to suspend or terminate access if a user violates these Terms or any applicable law. Termination may result in deletion of related data in accordance with retention policies.
10. Modifications
We may revise these Terms periodically. Updates will be posted on this page with a new “Last updated” date. Continued use after changes constitutes acceptance.
11. Governing Law
These Terms are governed by the laws of the United States and the State of Florida, without regard to conflict of law principles. Any disputes will be resolved in competent courts located in the U.S.
12. Contact Information
For questions about these Terms, please contact us:
📧 contact@clearvoiceconnect.com
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